When will my order ship?
Orders paid before 10:00 AM (PST) will ship the same business day. Any orders paid for after 10:00 AM (PST) will be shipped the following business day (Excluding Weekends & Holidays)
Why is my order on hold?
Once you place your order, it will have the "On-hold" status until payment is received. Once we receive payment, your order status will change to PROCESSING within 24 hours of receiving payment. When your order is complete, we will issue you a tracking number that is included in your order receipt which will be sent via email. Note: Please check your spam folder if you do not see the email in your main inbox.
How long does shipping takes?
We ship using the Xpress services of UPS, DHL, FedEx and Royal Mail. Orders usually take between 24 hours to 5 days depending on the location. NOTE: We do not ship out on Saturdays and Sundays.



